Workspace viewIllustrative data — how the club looks once the assessment is complete.

Matchday

The game-day super app — an operations console for staff, one app for guests.

Gates4/5 openGate C opens H-2

Scanned in1,847of 2,910 expected

Parking72%P2 filling — divert to P3

Staff on shift38/413 late check-ins

Open incidents1queue build-up, kiosk 3

KickoffH-0:52vs UE Sant Andreu

Game-day run sheet

6/12 done

✓H-5:00Ops briefing — all area leads, radio checkMatchday Operations

✓H-4:00F&B stock counts confirmed, floats issuedF&B lead

✓H-3:00Turnstiles + scanners tested, signage outAccess lead

✓H-2:30Stewards positioned; away-end walkthroughSafety officer

✓H-2:00Gates A/B/D/E open; Gate C on standbyAccess lead

✓H-1:30Hospitality doors open, hosts in placeHospitality

H-1:00Family-zone activation liveMarketing Lead

H-0:30Peak-service staffing at all kiosksF&B lead

H-0:15Crowd-density check all sectorsSafety officer

H+0:45Half-time: queue marshals to kiosks 1–4F&B lead

H+1:50Egress plan: gates full-open, stewards to exitsSafety officer

H+2:00Debrief + incident log reviewMatchday Operations

Editable per fixture; the template lives in the Knowledge Library. Check-offs sync to every area lead's phone in the live version.

by sector

Tribuna (Main)calm

78%

Steady inflow, no queues

Gol Nordbusy

84%

Ultras block filling early — normal

Lateral Estcalm

55%

Slow start, families arriving late

Family zonecalm

62%

Activation starts H-1:00

Away sectionattention

40%

Coach delayed ~15 min — hold stewards

Kiosk row 1–4attention

70%

Queue build-up at kiosk 3 — marshal sent