Module · Commercial

Ticketing & Matchday

Fill the ground, price it right, and know who is in it. Gate revenue is the club's most controllable line.

25
assessment questions, size-tiered
25
evidence-cited best practices
6
KPIs tracked on the module dashboard

The module dashboard

Illustrative data

Avg attendance
2,847
+18% YoY
Stadium utilisation
64%
+9 pts
Season tickets
1,120
+210
Ticket yield
€13.40
+€1.90
Digital share
72%
+31 pts
No-show rate
11%
-4 pts

Attendance is up 18% year on year and yield per attendee has grown without headline price rises — driven by fixture categories, two activated theme days and the new family bundle.

The assessment

Questions that already know your league.

Every question comes with suggested answers per club size, drawn from what small, medium and large clubs actually report. Three of the 25:

Average home attendance this season

Baseline for every matchday revenue lever (UEFA benchmarking).

small
1,200
medium
4,500
large
14,000
Stadium utilisation (attendance ÷ usable capacity)

Utilisation below ~60% signals pricing or product issues; above ~90% signals unrealised pricing power.

small
45
medium
60
large
75
Season tickets sold this season

Season-ticket base is the most stable, forecastable gate income.

small
400
medium
1,800
large
8,000

Open to read

Best practices with the evidence attached.

high impactmedium effort
Digitise 100% of tickets

Mobile/QR everywhere so every entry is identified and resale is controllable.

Clubs that went fully digital typically identify 80%+ of attendees, unlocking resale control and lifecycle marketing. (Sports Innovation Lab)

high impactlow effort
Adopt fixture categories (A/B/C)

Price marquee, standard and low-demand fixtures differently.

Clubs at this tier that moved to fixture categories typically lift gate revenue 5–15% within a season. (J. Revenue & Pricing Mgmt)

high impactmedium effort
Layer demand-based adjustment on categories

Adjust remaining inventory pricing in the final weeks by demand.

Late demand-based adjustment on top of categories commonly adds a further 3–8% yield on high-demand fixtures. (J. Revenue & Pricing Mgmt)

22 more best practices for ticketing & matchday, with status tracking and euro predictions, live in the workspace.

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